Privacy Policy

Learn how we protect your personal information and respect your privacy

PRIVACY POLICY

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information: Name, email address, phone number, and profile information.

Travel Preferences: Destinations, activities, ratings, reviews, and travel history.

Usage Data: How you interact with our app, features used, and preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Personalize your travel recommendations and experiences
  • Process your bookings and manage your account
  • Send important account and service updates
  • Improve our AI algorithms and service quality
  • Provide customer support and respond to inquiries
  • Ensure security and prevent fraud

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who help us operate our services (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

Your Rights and Choices

You have control over your personal information:

  • Access: View and download your personal data
  • Update: Correct or modify your information
  • Delete: Request deletion of your account and data
  • Opt-out: Unsubscribe from communications
  • Portability: Export your data in a standard format

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our app may contain links to third-party services or integrate with external platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@tripybara.com
Data Protection Officer: dpo@tripybara.com